Managed Security Services netlogx works with the client to establish the appropriate level of management to meet their requirements. Establishing a fully managed service involves the following steps:
Establish level of service to meet client business and security requirements
Estimate resource requirements for netlogx and client personnel depending on requirements
Agree routine reporting schedule
Establish, agree and test escalation procedures
Design and agree service level agreements
Design confidentiality and liability agreements (include rights of inspection and audit)
Finalize contract
Provide required Managed Security Services
Benefits
The client is able to benefit from a professional service backed by a Service Level Agreement:
client's staff focus on the business:
Pool of high level expertise made available to the client
Security Technicians looking at the bigger picture of security events (e.g. DDoS attacks)
Provision of alerts and specialists on hand to respond to incidents
Lower overall costs
Avoids the need to recruit and retain expensive security specialists
212 W 10th St, Suite C465, Indianapolis, IN 46202 | Tel: 317-536-6046 | Fax: 317-536-2642
